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33 lines
455 B
Markdown
33 lines
455 B
Markdown
# Tech Stack
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## Frontend
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- React with TypeScript
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- Tailwind CSS
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- React Router
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## Backend
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- Node.js with Express and TypeScript
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- Database sessions for authentication
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## Database
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- PostgreSQL
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## ORM
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- Prisma
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## AI
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- Claude API (Anthropic) for ticket classification, summaries, and suggested replies
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## Email
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- SendGrid or Mailgun for outbound replies and inbound webhooks
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## Deployment
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- Docker + cloud provider (AWS, Railway, Fly.io, etc.)
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