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mosh-helpdesk/tech-stack.md
Moshfegh Hamedani 6840aab427 Initial commit
2026-02-09 09:55:29 -08:00

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Tech Stack

Frontend

  • React with TypeScript
  • Tailwind CSS
  • React Router

Backend

  • Node.js with Express and TypeScript
  • Database sessions for authentication

Database

  • PostgreSQL

ORM

  • Prisma

AI

  • Claude API (Anthropic) for ticket classification, summaries, and suggested replies

Email

  • SendGrid or Mailgun for outbound replies and inbound webhooks

Deployment

  • Docker + cloud provider (AWS, Railway, Fly.io, etc.)